Help Center
Within a week after the photo session the tutor or the class leader will get the individual access codes for your child’s photo session.
A week before the photo shoot at a school or a kindergarten, a poster with the date of the photo shoot is placed. You will also receive a booklet with a tear-off coupon with permission to photograph a child, which must be filled in and returned to the teacher.
On the appointed day a photo session is being held.
Within a week we process the photos and place them on our website. After that we transfer individual access codes for a photo session for each child to the school or kindergarten. You can get the code from a tutor or a class leader.
Within 10 days you can order free and paid photos and other products with free delivery to your school or kindergarten, and also pay for your order with credit card. On expiry of the ten-day period, delivery is possible only at OMNIVA stations.
No. Registration on the site is not required. We process and upload photos to the site. After that, we give you the access codes to the photo session of your child through a school teacher or kindergarten tutor.
After the deadline for receiving orders has passed, free and purchased goods will be delivered to the school or kindergarten within 30 days.
In order to download photos you need to log in with your photo session code and password. After logging in, go to "Download photos" (in the upper right corner).
In this section, you can download a gift photo and those photos that you acquired in digital form.
If the photographs were acquired only in printed form, these photographs are not provided in digital format. Digital photos are purchased separately..
Please, notice, that delivery of digital photos is a fully automatic process. If you made a payment by credit card, the photos for download will be available in the next few minutes after payment. If the payment was made via bank transfer, then photos for download will be available within two working days.
No! Children's photos are private information and are not available to third parties (photo studios, advertising agencies, any Internet portals, etc.). Photos are stored on secure servers and are available only to the specific customer with an access code. Please keep the access code in a safe place where it will not be accessible to strangers.